Shipping policy

Initial shipping costs are non-refundable. Product must be returned within 30 days of purchase. See product condition requirements for returns. There is no warranty on any of our products. How long our Corset will last differs from person to person and greatly depends on usage and care. 

Note: You will be responsible for paying all shipping costs and brokerage-related to the exchange of your product. Shipping costs are non-refundable. We suggest using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item. Once your return has been received and inspected, we will send you an email to notify you we have received your returned item. We will also notify you of the approval or rejection of your store credit.

 


 

REQUIREMENTS FOR RETURNS WITHIN USA

 

Returns of the Corset are subject to quality approval and inspection at our warehouse personnel. If the product's condition does not meet the requirements below, the exchange will not be permitted. Please take extra care to inspect and test all returned items to ensure these requirements:

  • Unworn
  • Unused
  • Unstained
  • Unwashed
  • No animal or pet hair
  • No stretch marks or permanent wrinkles on items 
  • No deodorant stains
  • No broken hooks
  • All tags attached
  • All original marketing materials included 
  • No smells other than natural product odours
  • Original packaging should be intact, NOT damaged
  • Within 30 days of the original purchase date
  • Cannot be included in our 25 - 50% off sale
  •  

    NOTE that we inspect each and every return and if your product is not in mint condition we will take photos of the product and send them to you for proof. You will not receive store credit for products returned not in mint condition.

    Once you mail the item to us our team will inspect the product(s) to ensure perfect condition. Please allow us up to 5 business days to process your return once the product has reached our facility. If the item adheres to our exchange guidelines we will issue you store credit.

     

    REQUIREMENTS FOR OUTSIDE USA

     

    If the product is damage you will have to let us know as soon you get the item, you will have to get in contact to us and send a picture and video of the item damaged 

  • Unworn
  • Unused
  • Unstained
  • Unwashed
  • No animal or pet hair
  • No stretch marks or permanent wrinkles on items 
  • No deodorant stains
  • All tags attached
  • All original marketing materials included 
  • Original packaging should be intact, NOT damaged
  •  

    After our team inspects the condition and cause of the damage of the product that has arrived that way, you may be selected for a (no refund o exchange, but that we will send you another one)